WELCOME TO BMS
Welcome to my website. I hope you enjoy the reading as much as I enjoyed the writing and composing.
Being in business for 25 years has not always been easy, however I have really enjoyed my work. My portfolio of courses, when I started comprised of:
Professional Telehone Techniques and Selling by Telephone.
Limited, but successful. Over the years I have added many courses - all based around what I do myself - I'm a firm believer that unless you can do it, you can't train it.
You can see from the courses now offered they are diverse and varied and I have worked with some FABULOUS companies, some even MORE fabulous training managers and some truly AWESOME trainees. Be it helping them to learn new skills for reception work, cold calling, team leadership, personal sales, debt collection, handling difficult people, train the trainer or presentation skills - they all leave with an Action Plan crammed full of new/refreshed ideas.
The last 25 years haven't always been easy, but I've kept abreast of the changes and Social Media is now included in Cold Calling courses as a way of 'warming' the call up and Google searches are used in Personal Sales and Presenation Skills.
Keeping up with technology is great - I use Twitter and Facebook both for business and personal uses so that Benchmark gets the maximum exposure and I keep up with my family and friends.
My quarterly newsletter always contains humour and general tips for communication - sign up today or download the latest.
Enjoy reading and watching -
I look forward to the next 25 years!